Elevating Digital Banking
Overview
For over 4 years, we've led product design across DCU's web and mobile platforms, while also providing frontend engineering for their web application. Through close collaboration with their team, we've built a process that delivers real results: higher customer satisfaction, better app store ratings, and banking experiences that customers love to use.
Problem
With a talented engineering team but little to no product designers, Project Finance was looking for ways to modernize their various digital products.
Our Approach
Through close collaboration with their team, we've built a process that has streamlined DCU's entire product design process and modernized their web and mobile applications.
Validating Through User Testing
Through continuous user testing during the design process, we validate decisions before development and gather vital metrics on user behavior. This data-driven approach has led to more intuitive banking workflows and higher task completion rates.
Unified Design Language
Our robust design system enabled consistency across web and mobile platforms. We built a component library that seamlessly adapts from desktop to mobile, ensuring customers have a cohesive experience whether managing finances on laptop or phone.
Our Results
DCU's app store rating has risen to 4.9 stars, while web platform engagement has significantly increased—achievements driven by our design and engineering improvements. Both users and internal teams consistently praise the enhanced experience.
Book a call
Let's discuss your vision in a free consultation. Our experts will help map out your path to success and provide value on the first call.
